Forum Issues and Feedback

This topic has 67 replies, 37 voices, and was last updated 5 months, 4 weeks ago by jacksmith243.

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August 7, 2020 at 9:29 am #15478
David Goldberg
Edge Studio Staff
Are you having trouble with our Community Forum? Need help navigating our website? Please let us know! Edge Studio routinely monitors the forum, so this is the best place to let us know if you have any questions.

Please remember to stay positive, and to refrain from discussions that involve direct competitors with Edge Studio’s education programs.
- This topic was modified 5 years ago by David Goldberg.
- This topic was modified 5 years ago by David Goldberg.
- This topic was modified 4 years, 9 months ago by David Goldberg.
November 7, 2020 at 1:05 pm #57314

Tammy
Participant

How do I leave feedback on someone’s voiceover?
- November 10, 2020 at 2:33 pm #57469
  
  jonathan.anderson
  Edge Studio Staff
  
  Thanks for participating in the Edge Studio Community Forum! In order to respond to an individual user’s recording on the Feedback Forum, you need to make sure you are logged in with your Edge Studio website account, and find the recording on the forum you wish to respond to directly. Then, click on the “Reply” button on the right side of the grey line that has the date the audio was initially posted. That way, your reply will be nested directly under that user’s audio.
  
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November 15, 2020 at 3:34 pm #57800

AlexisVO
Participant

Is it possible to get an email notification when someone comments on my forum post? The old Feedback Forum used to do that but I can’t figure out how to do that here.

Thanks,
Alexis
- November 24, 2020 at 8:03 pm #58276
  
  AlexisVO
  Participant
  
  Jonathan, do you know about this? Thanks, Alexis
  - December 2, 2020 at 12:18 pm #58678
    
    jonathan.anderson
    Edge Studio Staff
    
    Hi Alexis- I actually don’t have an answer for this just yet. I’ll need to discuss with our developers and get back to you.
November 15, 2020 at 4:01 pm #57805

AlexisVO
Participant

Can I upload a profile pic? It would make it easier to find my replies and posts in the forum. I tried to do that on the update profile page but when I click the gray person icon, nothing happens. Thanks.
- November 24, 2020 at 9:59 am #58251
  
  jonathan.anderson
  Edge Studio Staff
  
  Hi AlexisVO- our developers just fixed that functionality, so go into your profile and try to upload a picture again, it should work now!In your profile, scroll down to the very bottom and you will see the “Profile Picture” section. Select the picture you want to use, and hit update profile. You should be good to go!
  - November 24, 2020 at 8:02 pm #58275
    
    AlexisVO
    Participant
    
    Thanks for letting me know. Did you see my previous question about email notifications? Thanks
November 21, 2020 at 4:17 pm #58149

RYoung
Participant

Just wondering if there is a way to notify people that they received a new reply say on a script they posted a few pages back without having to scroll thru pages?
Maybe I’m missing this in my account page but I don’t see it, I know there’s no email notification anymore 🙁
RYoung
November 24, 2020 at 1:10 pm #58259

wilddoktor
Participant

Is there a way to know if my “monthly contest” submission was successfully received? That page has a few issues, so I’m not sure if I should submit again or not. Thanks!
- December 1, 2020 at 3:50 pm #58591
  
  jonathan.anderson
  Edge Studio Staff
  
  Hi! I just checked and your recording for the audition contest was properly uploaded. You can always reach out to us and ask, but if you upload a recording and hit submit, you can rest assured that we received your audio!
  - December 1, 2020 at 6:55 pm #58607
    
    wilddoktor
    Participant
    
    Thanks! It seems that section of the site needs work; no matter what browser I use, the playback of previous months winners doesn’t work. And, there’s only one previous month.
    
    I love the new look/feel of the site, it just seems to need some tweaking.
    - December 2, 2020 at 12:16 pm #58677
      
      jonathan.anderson
      Edge Studio Staff
      
      Oh, that’s not broken, we just were not able to upload all the submissions from our old site to our new site. Starting with November’s contest, everything should work just fine.
    - December 8, 2020 at 7:09 pm #59274
      
      wilddoktor
      Participant
      
      Now that the winners have been announced, I don’t see my submission listed in the 4 pages of submissions.
    - January 1, 2021 at 8:24 pm #60640
      
      ChanishaVO
      Participant
      
      I’ve been seeing similar issues. The website gives an error whenever I try to upload an audition. I’m not sure if it’s because of the file format (I’ve been submitting a .wav file) and there’s no other confirmations. My audition is also not listed anywhere.
November 29, 2020 at 10:33 pm #58474

kfvoice
Participant

Why is it that the edit function on one’s posts goes away after an edit or two? In all the online forums I have been on, that option is pretty standard. Is it possible to get a delete button, too?
- December 2, 2020 at 4:32 pm #58705
  
  jonathan.anderson
  Edge Studio Staff
  
  Hi! There is a timer on all the posts, something like 15 minutes. That gives you a 15 minute window to make any edits you’d like, and then the post is locked in.
  
  If you post something by mistake, or would like a post taken down, you can always reach out to us in the office and let us know. As an admin, I can go into the forum and remove anything that needs to be taken down.
  - December 2, 2020 at 8:17 pm #58740
    
    kfvoice
    Participant
    
    Thanks Jonathan! I have never seen a timer on an edit for a personal post before. Thank your for the clarification.
    
    I’ll be reaching out within the next couple of days in regards to a duplicate post.
November 30, 2020 at 1:51 pm #58510

mkell755
Participant

Good morning! I am having trouble posting to the Feedback Forum. I can respond to others but not upload my recordings for others to hear. I have not had any issue with this in the last 3 weeks until last night. Is there something I can do? I tried rebooting, restarting and changing my password but that did not help. Thanks for your help!

Mary
- December 2, 2020 at 12:14 pm #58676
  
  jonathan.anderson
  Edge Studio Staff
  
  Hi Mary,
  
  Sorry about that! Let me look into this, and see if we can’t come up with a solution soon.
  
  Best,
  Jonathan
November 30, 2020 at 10:05 pm #58555

RYoung
Participant

I submitted Wa Mutual script for monthly audition contest, however now it switched to Nissan? Which one is which lol
- December 1, 2020 at 3:53 pm #58592
  
  jonathan.anderson
  Edge Studio Staff
  
  The Washington Mutual was our November script contest- the Nissan one is our December script contest. We are in the process of reviewing all the submissions from last month, but in the meantime you can start thinking about what you would like to do for this month’s contest.
  - December 2, 2020 at 11:57 am #58672
    
    RYoung
    Participant
    
    Thanks Jonathan, so the audition contest won’t show all the submissions like the old one prior to judgement? Also I assume we can’t edit our submission like before as well?
    RYoung
    - December 2, 2020 at 12:13 pm #58675
      
      jonathan.anderson
      Edge Studio Staff
      
      I believe so- this will be our first contest competed on the new site, so we’re still figuring it out ourselves! My understanding is once we finalize the winners, and post the articles, everyone will be able to listen to the submissions.
December 7, 2020 at 2:57 pm #59191

RYoung
Participant

“This is a simulated audition for a Washington Mutual radio spot”. Was the instructions for Novembers audition contest. However in the reviews they call it a TV commercial? Which makes the delivery much different, he even says it- (Also, this is a TV commercial. If it had been a radio commercial, with no visual of Jen, the pause could make the cold-open syllables “For Jen” meaningless and confusing . Geez!
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Forum Issues and Feedback

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